Skip to main content

Service Delivery Policy

Learn about our service delivery timelines, processes, and commitments.

Last updated: January 15, 2024

As a recruitment consultancy, AdonaiHR provides professional services rather than physical products. This policy outlines our service delivery commitments and timelines.

Delivery Timelines

48 Hours
Initial Candidate Shortlist
From requirement confirmation
5-7 Days
Complete Assessment Report
Comprehensive candidate evaluation
24 Hours
Interview Coordination
Scheduling and logistics
3-5 Days
Background Verification
Complete due diligence

Our Process

1
Requirement Analysis
Within 2 hours of receiving your requirements, our team conducts a detailed analysis and confirms the scope, timeline, and deliverables.
2
Candidate Sourcing
Our AI-powered platform and expert recruiters begin sourcing candidates immediately, with initial profiles delivered within 48 hours.
3
Quality Assurance
Each candidate undergoes our comprehensive screening process before being presented, ensuring only qualified professionals reach your review.
4
Delivery & Support
Candidates are delivered through our secure portal with detailed profiles, assessments, and ongoing support throughout the hiring process.

Service Guarantees

  • If we miss our delivery timeline, you receive a 10% service credit
  • Quality guarantee: 95% of candidates pass client initial screening
  • Communication guarantee: Response within 2 hours during business hours
  • Satisfaction guarantee: 90-day replacement warranty on placements